InterContinental London Park Lane, an IHG Hotel
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Great hospitality especially from people at the front, they were very welcoming and warm
Tayyub
مايو 2024
The cleanliness and the fitness center along with the lobby cafe
Ahmad
نوفمبر 2023
All staff were so polite and attentive. Reception answer immediately, addressing you with the correct pronunciation of your name, and solve any request. Melissa gave us a warm welcome and smooth check-in. The gentleman at checkout was equally kind and made sure I got my free drink that I had not claimed during my stay. Special thanks to Jose at the bar who made the best off-menu cocktail called an "old cuban", and his colleague who served me the best complimentary olives, nuts and crisps ever. The best thing is the room service, served on mobile tables with silver service. Beautiful hotel with impeccable service. Thank you to the wonderful ladies at the Spa, which is the most luxurious spa I've ever visited with the most heavenly fragrance in the air. The massage was the best. The mini me spa for accompanied 10-16 year olds is so unique and much needed. My daughter was so grateful for a perfect experience. Will be back xx
Sandra
مارس 2025
Excellent Location, Excellent Breakfast, very Friendly Staff I am very happy with this stay, the hotel location is excellent, Buckingham Place is in a walking distance( about 15 minutes by walking), Hyde park, James park, all very close; Trafalgar Square, Westminster Abbey, Big Ben all in a half hour walking distance. British Museum is not far also. I am specially very happy for the breakfast! Even I have tried many breakfasts with a big choices, this one is my favorite. The choice is not big, but each one is delicious! The staff is very friendly and effective also, they replied email first, and provide their services when they can, for example, they allowed an early check and a free kid bed. The hotel is clean and beautiful, the bathroom is very elegant but a little old fashioned.
Elizabeth
نوفمبر 2024
The room was lovely with an extra large bed and sofa. The staff were extremely helpful and made my birthday extra special by upgrading us, giving us a complimentary drink from the bar and also a lovely birthday cake. The breakfast had plenty of choice and our waiter went above and beyond. Clearing our used plates immediately and checking on us. Very central and I would definitely love to stay here again.
Gary
مارس 2025
- As per my request, I got a room that was far from the elevators with a nice view of Hyde Park. - Nice amenities in the room. - Staff are very kind. - Luggage storage after check-out. - Was able to check in early as my room was available already.
Hediye
ديسمبر 2024
Brefast was good even if a little disorganised
Mats
أكتوبر 2023
The room was a reasonable size. The breakfast was superb and the staff overall were very good and helpful.The location was excellent because we were visiting Hyde Park for concerts.
Gill
يونيو 2022
The location was absolutely perfect for our weekend as we were attending 2 concerts for BST Hyde Park on Friday and Saturday for my birthday, Hyde Park is directly opposite the hotel. Hyde park tube station directly outside so getting there from Euston was a breeze. It was also an easy walk to Buckingham palace, Knightsbridge, Park Lane etc. We decided to have room service a few times over the weekend and food was excellent and good speedy service too. If we were to be lucky enough to get tickets for BST in 2024, I will definately be staying there again without question.
Claire
أغسطس 2023
the location was great, very central and nearby cafes/restaurants
Ore
فبراير 2023
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